What is ViaVan?
ViaVan is an on-demand transit system that takes multiple passengers heading in the same direction and books them into a shared vehicle. Think of ViaVan as a bus that’s smart enough to come when you want it and where you want it.
Using our app for iPhone or Android, you can select your pick up and drop off, and we’ll do the rest. As we are a corner-to-corner service, we’ll pick you up at a nearby corner and then drop you off within a couple blocks of your requested destination. This helps us ensure that even with multiple pick ups, trip times are comparable to a taxi.
Note: ViaVan also offers a private ride option when available.
When and where does ViaVan operate?
ViaVan currently operates 24/7 in London Transit Zones 1, 2, 3, 4, and 5.
Who is driving my ViaVan?
You are our most precious cargo, and we take safety very seriously. When you book a ride, we connect you with a vehicle operated by a trained and experienced driver who is covered by the required insurance. All driver partners undergo thorough criminal background checks before driving on the ViaVan platform.
But the necessary insurance and licensing are no-brainers. We expect more! We want all ViaVan vehicle drivers to be downright amazing, so don’t forget to leave feedback for your driver after each ride – you’ll help us make sure only the best drivers get to drive for ViaVan.
What platform(s) is the ViaVan app available on?
How many people will I share with?
The number of passengers you will share a ride with varies depending on who’s headed in the same direction at the same time and the make and model of the ViaVan picking you up!
Note:ViaVan also offers a private ride option when available.