
- My driver was great! How can I thank them?
- How do I retrieve something I left in a ViaVan?
- How do I reset my password?
- I'm not receiving my temporary password!
- I had an issue with my ride. How can I let you know?
- Why is my place pin in the middle of the water?
- The app isn't recognizing my pickup location!
- How old do I have to be to use ViaVan?
- How do I check my Ride Credit balance?
- I was charged a cleaning/damage fee - what is this?
How old do I have to be to use ViaVan?
Common Questions
- My driver was great! How can I thank them?
- How do I retrieve something I left in a ViaVan?
- How do I reset my password?
- I'm not receiving my temporary password!
- I had an issue with my ride. How can I let you know?
- Why is my place pin in the middle of the water?
- The app isn't recognizing my pickup location!
- How old do I have to be to use ViaVan?
- How do I check my Ride Credit balance?
- I was charged a cleaning/damage fee - what is this?