- What is the ViaPass?
- How do I book a ride?
- Where do I wait for my ViaVan?
- How do I know when my ViaVan will arrive?
- What do ViaVan vehicles look like?
- Can I request a specific time for my pickup?
- How do I know which car is mine?
- How much does a ride cost?
- How do I pay for a ride?
- Do I have to pay tax?
What is the ViaPass?
The ViaPass is specifically designed for our most loyal riders and makes ViaVan more affordable than ever -- pay a flat rate upfront to unlock free rides!
To purchase a ViaPass, just open your app “Menu” and head to the section labeled “ViaPass.”
Some things to remember:
The ViaPass is activated when you take your first ride
Additional fees apply for +1s (additional passengers)
Cancellations are charged at £2 and No Shows are charged at £2.50 each.
Free rides are limited to 2 shared rides per day.
ViaPasses purchased in Milton Keynes cannot be used in other ViaVan cities.
Smart Saver ViaPass
*Terms & Conditions: The ViaPass is a tool that allows you to reduce the overall fares owed to drivers and collected by ViaVan on their behalf. If you change your mind at any time prior to booking any free or discounted rides, you can obtain a refund for the ViaPass by contacting support@viavan.com. The ViaPass is activated at the time you take your first ride, not at time of purchase, except upon the auto-renewal of a ViaPass, in which case activation of the new ViaPass will occur at the time of the expiration of the previously purchased ViaPass. Each ViaPass expires at the end of the stated validity period, to the minute of the activation time. The ViaPass will automatically renew upon expiration, unless you opt out of the auto-renewal. Each individually purchased ViaPass is limited to a single user, account and device (i.e., multiple people cannot share a single ViaPass). ViaPass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their ViaPass. ViaVan reserves the right to deactivate any ViaPass it determines to be used in violation of these terms, with immediate effect, and without refunds. A ViaPass holder may book rides for his or her +1's, though additional fees apply. The ViaPass cannot be combined with other offers or promotions. Charges for cancellations and no-show fees will apply. Available for a limited time, while supplies last; ViaVan reserves the right to cancel this offer or modify its terms at any time. ViaVan does not guarantee the availability of rides.
- What is the ViaPass?
- How do I book a ride?
- Where do I wait for my ViaVan?
- How do I know when my ViaVan will arrive?
- What do ViaVan vehicles look like?
- Can I request a specific time for my pickup?
- How do I know which car is mine?
- How much does a ride cost?
- How do I pay for a ride?
- Do I have to pay tax?
What is the ViaPass?
The ViaPass is specifically designed for our most loyal riders and makes ViaVan more affordable than ever -- pay a flat rate upfront to unlock free rides!
To purchase a ViaPass, just open your app “Menu” and head to the section labeled “ViaPass.”
Some things to remember:
The ViaPass is activated when you take your first ride
Additional fees apply for +1s (additional passengers)
Cancellations are charged at £2 and No Shows are charged at £2.50 each.
Free rides are limited to 2 shared rides per day.
ViaPasses purchased in Milton Keynes cannot be used in other ViaVan cities.
Smart Saver ViaPass
*Terms & Conditions: The ViaPass is a tool that allows you to reduce the overall fares owed to drivers and collected by ViaVan on their behalf. If you change your mind at any time prior to booking any free or discounted rides, you can obtain a refund for the ViaPass by contacting support@viavan.com. The ViaPass is activated at the time you take your first ride, not at time of purchase, except upon the auto-renewal of a ViaPass, in which case activation of the new ViaPass will occur at the time of the expiration of the previously purchased ViaPass. Each ViaPass expires at the end of the stated validity period, to the minute of the activation time. The ViaPass will automatically renew upon expiration, unless you opt out of the auto-renewal. Each individually purchased ViaPass is limited to a single user, account and device (i.e., multiple people cannot share a single ViaPass). ViaPass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their ViaPass. ViaVan reserves the right to deactivate any ViaPass it determines to be used in violation of these terms, with immediate effect, and without refunds. A ViaPass holder may book rides for his or her +1's, though additional fees apply. The ViaPass cannot be combined with other offers or promotions. Charges for cancellations and no-show fees will apply. Available for a limited time, while supplies last; ViaVan reserves the right to cancel this offer or modify its terms at any time. ViaVan does not guarantee the availability of rides.
