
- The Four Rules of ViaVan
- Can my child ride with ViaVan?
- Can I smoke or use an electronic cigarette in my ViaVan?
- Can ViaVan deliver a package for me?
- Can I eat in the ViaVan?
- Can I use my phone while in a ViaVan?
- Can I bring luggage/personal items in my ViaVan?
- Can I book the entire ViaVan to myself?
- Can I ride with my pet?
- Zero Tolerance Policy
Anti-Discrimination Policy
ViaVan does not tolerate discrimination of any kind against members or our driver partners on the basis of race, national origin, religion, gender, physical or mental disability, age, gender identity, or sexual orientation. Additionally, ViaVan does not tolerate discrimination of any kind against service animals. Members or driver partners who violate ViaVan’s anti-discrimination policies may lose access to the ViaVan platform. If you believe that you have been subject to discrimination by a ViaVan member or driver partner, please provide feedback in the review function of the ViaVan App, reply to the text message confirmation of your ride, or email us here.
- The Four Rules of ViaVan
- Can my child ride with ViaVan?
- Can I smoke or use an electronic cigarette in my ViaVan?
- Can ViaVan deliver a package for me?
- Can I eat in the ViaVan?
- Can I use my phone while in a ViaVan?
- Can I bring luggage/personal items in my ViaVan?
- Can I book the entire ViaVan to myself?
- Can I ride with my pet?
- Zero Tolerance Policy
Anti-Discrimination Policy
ViaVan does not tolerate discrimination of any kind against members or our driver partners on the basis of race, national origin, religion, gender, physical or mental disability, age, gender identity, or sexual orientation. Additionally, ViaVan does not tolerate discrimination of any kind against service animals. Members or driver partners who violate ViaVan’s anti-discrimination policies may lose access to the ViaVan platform. If you believe that you have been subject to discrimination by a ViaVan member or driver partner, please provide feedback in the review function of the ViaVan App, reply to the text message confirmation of your ride, or email us here.