How do I know which car is mine?
When you book your ViaVan, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the type of car.
When the ViaVan is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your ViaVan is here" notice in your app
- How do I book a ride?
- Where do I wait for my ViaVan?
- How do I know when my ViaVan will arrive?
- What do ViaVan vehicles look like?
- Can I request a specific time for my pickup?
- How do I know which car is mine?
- How much does a ride cost?
- How do I pay for a ride?
- Do I have to pay tax?
- Is tip required?
How do I know which car is mine?
When you book your ViaVan, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the type of car.
When the ViaVan is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your ViaVan is here" notice in your app
