Why does ViaVan need my credit card?
When you sign up for ViaVan, we ask you for a credit card or debit card. You can use any credit/debit card to pay for ViaVan. Each time you take a ride or purchase Ride Credit, payment is simple and seamless – we automatically charge your card on file. Never worry about cash, we’ve got you covered.
The best way to pay for ViaVan is to buy Ride Credit in the app. Before you ride, go to the Menu screen in your app, choose "Ride Credit," and select how much you'd like to buy. Each time you take a ride, we'll simply deduct the cost of your ride from your remaining credit. If you ever run low on credit, we will deduct any remaining credit and charge the card on file directly for the remainder of your ride.
Please note, we do not accept pre-paid debit cards.
- How do I get the ViaVan app?
- How do I create a ViaVan account?
- Why does ViaVan need my credit card?
- How do referrals work at ViaVan?
- I haven't taken ViaVan yet - why was I charged?
Why does ViaVan need my credit card?
When you sign up for ViaVan, we ask you for a credit card or debit card. You can use any credit/debit card to pay for ViaVan. Each time you take a ride or purchase Ride Credit, payment is simple and seamless – we automatically charge your card on file. Never worry about cash, we’ve got you covered.
The best way to pay for ViaVan is to buy Ride Credit in the app. Before you ride, go to the Menu screen in your app, choose "Ride Credit," and select how much you'd like to buy. Each time you take a ride, we'll simply deduct the cost of your ride from your remaining credit. If you ever run low on credit, we will deduct any remaining credit and charge the card on file directly for the remainder of your ride.
Please note, we do not accept pre-paid debit cards.
