- The Four Rules of ViaVan
- Can my child ride with ViaVan?
- Can I smoke or use an electronic cigarette in my ViaVan?
- Can ViaVan deliver a package for me?
- Can I eat in the ViaVan?
- Can I use my phone while in a ViaVan?
- Can I bring luggage/personal items in my ViaVan?
- Can I book the entire ViaVan to myself?
- Can I ride with my pet?
- Zero Tolerance Policy
Are weapons prohibited in my ViaVan?
ViaVan has a strict "No Weapons" policy. This means that if any driver partner or member possesses a weapon in a ViaVan (including a firearm, a knife or another type of weapon), regardless of whether possession of such a weapon is legal or whether they have a lawful permit for that weapon, they will be removed from the service.
Help us make our shared community safer for all members and driver partners by refraining from bringing weapons of any kind when you ride with ViaVan.
ViaVan reserves sole judgment on what constitutes a "weapon." If you observed a weapon in a ViaVan, please contact us here immediately.
- The Four Rules of ViaVan
- Can my child ride with ViaVan?
- Can I smoke or use an electronic cigarette in my ViaVan?
- Can ViaVan deliver a package for me?
- Can I eat in the ViaVan?
- Can I use my phone while in a ViaVan?
- Can I bring luggage/personal items in my ViaVan?
- Can I book the entire ViaVan to myself?
- Can I ride with my pet?
- Zero Tolerance Policy
Are weapons prohibited in my ViaVan?
ViaVan has a strict "No Weapons" policy. This means that if any driver partner or member possesses a weapon in a ViaVan (including a firearm, a knife or another type of weapon), regardless of whether possession of such a weapon is legal or whether they have a lawful permit for that weapon, they will be removed from the service.
Help us make our shared community safer for all members and driver partners by refraining from bringing weapons of any kind when you ride with ViaVan.
ViaVan reserves sole judgment on what constitutes a "weapon." If you observed a weapon in a ViaVan, please contact us here immediately.
