- What is the ViaPass?
- Amsterdam Airport Service
- How do I book a ride?
- Where do I wait for my ViaVan?
- How do I know when my ViaVan will arrive?
- Can I request a specific time for my pickup?
- What do ViaVan vehicles look like?
- How do I know which car is mine?
- How much does a ride cost?
- How do I pay for a ride?
What is the ViaPass?
In light of the current situation, we’re temporarily suspending our ViaVan Amsterdam service. We hope you’re staying healthy and safe.
The ViaPass is specially designed for our most loyal commuters and makes ViaVan more affordable than ever. How it works: Pay upfront and unlock free/discounted rides for a set period of time. Here's the breakdown on different ViaPass options:
Standard ViaPasses and Bundles
Core Bundle
Pay €49 upfront
Unlock 10 shared rides over 4 weeks in our Core Zone
Max discount of €7 per ride
Anywhere Bundle
Pay €69 upfront
Unlock 10 shared rides over 4 weeks anywhere across Amsterdam
Max discount of €10 per ride.
Houthavens ViaPass
Pay €119 upfront
Unlock 2 free shared rides every weekday over 4 weeks between Houthavens and the rest of our zone
Max discount €5 per ride.
Some things to remember:
• Additional fees apply for +1s (additional passengers).
• Finish all 10 rides before the 28-day period is up? Not to worry! Your Bundle can be repurchased once the rides are used, even within the 28-day period.
Tourist Bundle
On-demand shared rides available anytime, anywhere are just a tap away. Whether you need to get to and from Amsterdam’s Schiphol Airport or you want to check out top landmarks like the Rijksmuseum, the Anne Frank House and Dam Square, ViaVan's got you covered.
The Tourist Bundle is designed to be your handy, hassle-free Amsterdam travel partner.
*Terms & Conditions: The ViaPass is a tool that allows you to reduce the overall fares owed to drivers and collected by ViaVan on their behalf. If you change your mind at any time prior to booking any free or discounted rides, you can obtain a refund for the ViaPass by contacting support@viavan.com. The ViaPass is activated at the time you take your first ride, not at time of purchase, except upon the auto-renewal of a ViaPass, in which case activation of the new ViaPass will occur at the time of the expiration of the previously purchased ViaPass. Each ViaPass expires at the end of the stated validity period, to the minute of the activation time. The ViaPass will automatically renew upon expiration, unless you opt out of the auto-renewal. Each individually purchased ViaPass is limited to a single user, account and device (i.e., multiple people cannot share a single ViaPass). ViaPass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their ViaPass. ViaVan reserves the right to deactivate any ViaPass it determines to be used in violation of these terms, with immediate effect, and without refunds. A ViaPass holder may book rides for his or her +1's, though additional fees apply. The ViaPass cannot be combined with other offers or promotions. Charges for cancellations and no-show fees will apply. Available for a limited time, while supplies last; ViaVan reserves the right to cancel this offer or modify its terms at any time. ViaVan does not guarantee the availability of rides.
- What is the ViaPass?
- Amsterdam Airport Service
- How do I book a ride?
- Where do I wait for my ViaVan?
- How do I know when my ViaVan will arrive?
- Can I request a specific time for my pickup?
- What do ViaVan vehicles look like?
- How do I know which car is mine?
- How much does a ride cost?
- How do I pay for a ride?
What is the ViaPass?
In light of the current situation, we’re temporarily suspending our ViaVan Amsterdam service. We hope you’re staying healthy and safe.
The ViaPass is specially designed for our most loyal commuters and makes ViaVan more affordable than ever. How it works: Pay upfront and unlock free/discounted rides for a set period of time. Here's the breakdown on different ViaPass options:
Standard ViaPasses and Bundles
Core Bundle
Pay €49 upfront
Unlock 10 shared rides over 4 weeks in our Core Zone
Max discount of €7 per ride
Anywhere Bundle
Pay €69 upfront
Unlock 10 shared rides over 4 weeks anywhere across Amsterdam
Max discount of €10 per ride.
Houthavens ViaPass
Pay €119 upfront
Unlock 2 free shared rides every weekday over 4 weeks between Houthavens and the rest of our zone
Max discount €5 per ride.
Some things to remember:
• Additional fees apply for +1s (additional passengers).
• Finish all 10 rides before the 28-day period is up? Not to worry! Your Bundle can be repurchased once the rides are used, even within the 28-day period.
Tourist Bundle
On-demand shared rides available anytime, anywhere are just a tap away. Whether you need to get to and from Amsterdam’s Schiphol Airport or you want to check out top landmarks like the Rijksmuseum, the Anne Frank House and Dam Square, ViaVan's got you covered.
The Tourist Bundle is designed to be your handy, hassle-free Amsterdam travel partner.
*Terms & Conditions: The ViaPass is a tool that allows you to reduce the overall fares owed to drivers and collected by ViaVan on their behalf. If you change your mind at any time prior to booking any free or discounted rides, you can obtain a refund for the ViaPass by contacting support@viavan.com. The ViaPass is activated at the time you take your first ride, not at time of purchase, except upon the auto-renewal of a ViaPass, in which case activation of the new ViaPass will occur at the time of the expiration of the previously purchased ViaPass. Each ViaPass expires at the end of the stated validity period, to the minute of the activation time. The ViaPass will automatically renew upon expiration, unless you opt out of the auto-renewal. Each individually purchased ViaPass is limited to a single user, account and device (i.e., multiple people cannot share a single ViaPass). ViaPass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their ViaPass. ViaVan reserves the right to deactivate any ViaPass it determines to be used in violation of these terms, with immediate effect, and without refunds. A ViaPass holder may book rides for his or her +1's, though additional fees apply. The ViaPass cannot be combined with other offers or promotions. Charges for cancellations and no-show fees will apply. Available for a limited time, while supplies last; ViaVan reserves the right to cancel this offer or modify its terms at any time. ViaVan does not guarantee the availability of rides.
