How do I know which car is mine?
When you book your ViaVan, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the type of car.
When the ViaVan is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your ViaVan is here" notice in your app
- What is the ViaPass?
- How do I book a ride?
- Where do I wait for my ViaVan?
- How do I know when my ViaVan will arrive?
- Can I request a specific time for my pickup?
- What do ViaVan vehicles look like?
- How do I know which car is mine?
- How much does a ride cost?
- How do I pay for a ride?
- Is tip required?
How do I know which car is mine?
When you book your ViaVan, we'll list the information about the car coming to pick you up directly in the ride screen. This will include the license plate number as well as the type of car.
When the ViaVan is approaching, we'll send you a quick reminder text with this information (as well as the pick up spot). Once the vehicle has arrived, you'll receive another text and a "Your ViaVan is here" notice in your app
