DC

 

What can we help you with?

Why is my place pin in the middle of the water?

We’re not quite ready to pilot ViaVan’s shared submarine service, so your map definitely shouldn’t be defaulting to a strange location. Please make sure that Location Services are enabled for the ViaVan app on your phone (Settings - Privacy - Location Services), and that should bring you back to dry land STAT!

 
Was this article helpful?
Common Questions

Why is my place pin in the middle of the water?

We’re not quite ready to pilot ViaVan’s shared submarine service, so your map definitely shouldn’t be defaulting to a strange location. Please make sure that Location Services are enabled for the ViaVan app on your phone (Settings - Privacy - Location Services), and that should bring you back to dry land STAT!

 
Was this article helpful?
Support

Can't find what you're looking for?

Contact ViaVan Support