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How do referrals work at ViaVan?

In light of the current situation, we’re temporarily suspending our ViaVan London service. We hope you’re staying healthy and safe.

We get it, you’ve become addicted to our sweet, affordable rides and you can’t wait to shout it from the rooftop for all to hear! Head to the app "Menu" and select "Free Rides." You can also access this page with the small gift box icon on the top right of your main booking screen.

From here you can learn your personal promo code and share it directly with friends via text message, email, and social media.

For every friend who signs up with your personal promo code and completes their first ride, you will receive £12 of sweet ViaVan Ride Credit.* It’s our way of saying thanks for spreading the ViaVan love!

*Up to £1 of Ride Credit can be used per ride. Up to a maximum of £150 of Ride Credit per ViaVan account. ViaVan reserves the right to expire referral Ride Credit at its discretion. 

**Terms of Use: The intended purpose of ViaVan referral codes is to be shared with friends, family, and on personal social media networks only with individuals known personally to the referring rider. Posting referral codes on commercial websites or coupon aggregator websites, including (but not limited to) RetailMeNot, Born to Coupon and CouponMate is strictly prohibited and will result in referral credit being revoked at ViaVan’s discretion, and ViaVan reserves the right to charge individuals for any rides paid for with referral credit obtained through the creation of new accounts created by that same individual. Using a ViaVan referral code to refer new accounts created by one same individual is also strictly prohibited and will also result in referral credit being revoked at ViaVan’s discretion. ViaVan reserves the right to prevent referrals from being completed, and to revoke any referral credit obtained, when the ViaVan system determines that accounts are likely to have been created by the same individual (e.g. if the system identifies certain overlapping data/information between the accounts). In addition, ViaVan reserves the right to revoke any referral credit likely to have been obtained for referrals of fraudulent accounts (including accounts set up with false personal or payment information), as determined by the ViaVan system. ViaVan reserves the right to change any codes which it determines have been compromised and remove individuals from its referral program at its discretion.

ViaVan referral credit is granted for use in ViaVan’s operating zone at the time the credit is granted. As ViaVan’s operating zone changes, ViaVan reserves the right to change the way in which ViaVan credit may be used. All credit granted prior to 1st December 2018 may be used for rides within Zone 1 and Zone 2 only. ViaVan reserves the right to allow existing credit to apply to areas outside of Zone 1 and Zone 2 subject to any conditions and restrictions it may impose in its sole discretion. ViaVan reserves the right to control the amount of credit that a rider is permitted to use on any individual ride. All referral credit has an expiry date of 30 days. This means that ViaVan has the right to revoke any referral credit that has not been used more than 30 days. For all rides to airports (Heathrow, Gatwick and London City), a maximum amount of £4 per airport ride may be redeemed from referral and promotional credit.

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Getting Started

How do referrals work at ViaVan?

In light of the current situation, we’re temporarily suspending our ViaVan London service. We hope you’re staying healthy and safe.

We get it, you’ve become addicted to our sweet, affordable rides and you can’t wait to shout it from the rooftop for all to hear! Head to the app "Menu" and select "Free Rides." You can also access this page with the small gift box icon on the top right of your main booking screen.

From here you can learn your personal promo code and share it directly with friends via text message, email, and social media.

For every friend who signs up with your personal promo code and completes their first ride, you will receive £12 of sweet ViaVan Ride Credit.* It’s our way of saying thanks for spreading the ViaVan love!

*Up to £1 of Ride Credit can be used per ride. Up to a maximum of £150 of Ride Credit per ViaVan account. ViaVan reserves the right to expire referral Ride Credit at its discretion. 

**Terms of Use: The intended purpose of ViaVan referral codes is to be shared with friends, family, and on personal social media networks only with individuals known personally to the referring rider. Posting referral codes on commercial websites or coupon aggregator websites, including (but not limited to) RetailMeNot, Born to Coupon and CouponMate is strictly prohibited and will result in referral credit being revoked at ViaVan’s discretion, and ViaVan reserves the right to charge individuals for any rides paid for with referral credit obtained through the creation of new accounts created by that same individual. Using a ViaVan referral code to refer new accounts created by one same individual is also strictly prohibited and will also result in referral credit being revoked at ViaVan’s discretion. ViaVan reserves the right to prevent referrals from being completed, and to revoke any referral credit obtained, when the ViaVan system determines that accounts are likely to have been created by the same individual (e.g. if the system identifies certain overlapping data/information between the accounts). In addition, ViaVan reserves the right to revoke any referral credit likely to have been obtained for referrals of fraudulent accounts (including accounts set up with false personal or payment information), as determined by the ViaVan system. ViaVan reserves the right to change any codes which it determines have been compromised and remove individuals from its referral program at its discretion.

ViaVan referral credit is granted for use in ViaVan’s operating zone at the time the credit is granted. As ViaVan’s operating zone changes, ViaVan reserves the right to change the way in which ViaVan credit may be used. All credit granted prior to 1st December 2018 may be used for rides within Zone 1 and Zone 2 only. ViaVan reserves the right to allow existing credit to apply to areas outside of Zone 1 and Zone 2 subject to any conditions and restrictions it may impose in its sole discretion. ViaVan reserves the right to control the amount of credit that a rider is permitted to use on any individual ride. All referral credit has an expiry date of 30 days. This means that ViaVan has the right to revoke any referral credit that has not been used more than 30 days. For all rides to airports (Heathrow, Gatwick and London City), a maximum amount of £4 per airport ride may be redeemed from referral and promotional credit.

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