- Can I ride with my pet?
- The Four Rules of ViaVan
- Can my child ride with ViaVan?
- Can I smoke or use an electronic cigarette in my ViaVan?
- Can I eat in my ViaVan?
- Can ViaVan deliver a package for me?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a ViaVan?
- Can I bring luggage/personal items in my ViaVan?
- Zero Tolerance Policy
The Four Rules of ViaVan
In light of the current situation, we’re temporarily suspending our ViaVan Amsterdam service. We hope you’re staying healthy and safe.
Since ViaVan is a shared service we ask all members to obey our Four Simple Rules.
Be ready and waiting
Get to your pickup corner before your ViaVan arrives.
Avoid phone calls
Limit phone calls to emergencies or quick logistics during shared rides.
Don't eat or drink
Help us keep the ViaVans clean.
Be Considerate
Treat your fellow members and drivers with respect.
- Can I ride with my pet?
- The Four Rules of ViaVan
- Can my child ride with ViaVan?
- Can I smoke or use an electronic cigarette in my ViaVan?
- Can I eat in my ViaVan?
- Can ViaVan deliver a package for me?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a ViaVan?
- Can I bring luggage/personal items in my ViaVan?
- Zero Tolerance Policy
The Four Rules of ViaVan
In light of the current situation, we’re temporarily suspending our ViaVan Amsterdam service. We hope you’re staying healthy and safe.
Since ViaVan is a shared service we ask all members to obey our Four Simple Rules.
Be ready and waiting
Get to your pickup corner before your ViaVan arrives.
Avoid phone calls
Limit phone calls to emergencies or quick logistics during shared rides.
Don't eat or drink
Help us keep the ViaVans clean.
Be Considerate
Treat your fellow members and drivers with respect.
