Oh dear! We’re sorry to hear that there was a problem with your ride. Please let us know what went wrong either by filling out the feedback screen in the app after your ride or by emailing us here.
Articles in this section
- My driver was great! How do I thank them?
- How do I retrieve something I left in a ViaVan?
- How do I reset my password?
- I'm not receiving my temporary password!
- I had an issue with my ride. How can I let you know?
- Why is my place pin in the middle of the water?
- Can I change my destination once I am in the car?
- Why don't I always get picked up and dropped off exactly where I request?
- Where can I see my past rides and purchases?
- My driver left without me!