After you set your Pickup and Drop-off in the app, we'll give you an estimated time until your ViaVan arrives. When your car is 2 minutes away, we'll send you a text message to let you know that your ride is getting close. When your car arrives, we'll send you another text to let you know!
Articles in this section
- How do I book a ride?
- Where do I wait for my ViaVan?
- How do I know when my ViaVan will arrive?
- Can I request a specific time for my pickup?
- What do ViaVan vehicles look like?
- How do I know which car is mine?
- How much does a ride cost?
- How do I pay for a ride?
- Is tip required?
- How do I check my Ride Credit balance?