- My driver was great! How do I thank them?
- How do I retrieve something I left in a ViaVan?
- How do I reset my password?
- I'm not receiving my temporary password!
- I had an issue with my ride. How can I let you know?
- Why is my place pin in the middle of the water?
- Can I change my destination once I am in the car?
- Why don't I always get picked up and dropped off exactly where I request?
- Where can I see my past rides and purchases?
- My driver left without me!
How do I retrieve something I left in a ViaVan?
In light of the current situation, we’re temporarily suspending our ViaVan Amsterdam service. We hope you’re staying healthy and safe.
We’ve all been there, and we feel for ya! As soon as you realize an item is missing, please let us know by e-mailing us here and we’ll put you in touch with your driver to track it down! Please note, unclaimed items will be donated after 30 days.
- My driver was great! How do I thank them?
- How do I retrieve something I left in a ViaVan?
- How do I reset my password?
- I'm not receiving my temporary password!
- I had an issue with my ride. How can I let you know?
- Why is my place pin in the middle of the water?
- Can I change my destination once I am in the car?
- Why don't I always get picked up and dropped off exactly where I request?
- Where can I see my past rides and purchases?
- My driver left without me!
How do I retrieve something I left in a ViaVan?
In light of the current situation, we’re temporarily suspending our ViaVan Amsterdam service. We hope you’re staying healthy and safe.
We’ve all been there, and we feel for ya! As soon as you realize an item is missing, please let us know by e-mailing us here and we’ll put you in touch with your driver to track it down! Please note, unclaimed items will be donated after 30 days.
