- What is the ViaPass?
- Amsterdam Airport Service
- How do I book a ride?
- Where do I wait for my ViaVan?
- How do I know when my ViaVan will arrive?
- Can I request a specific time for my pickup?
- What do ViaVan vehicles look like?
- How do I know which car is mine?
- How much does a ride cost?
- How do I pay for a ride?
Is tip required?
While tipping is not required, you are welcome to tip directly in your app either during or after your ride. You'll see the option to leave no tip, €1, €2, or a custom amount.
Additionally, if you have a really great ride please let us know by rating your driver and leaving feedback in the app, or sending us a note about what made him or her great. We take these comments into consideration when determining our Driver of the Week and our weekly Customer Service awards.
Note: Tips are non refundable
- What is the ViaPass?
- Amsterdam Airport Service
- How do I book a ride?
- Where do I wait for my ViaVan?
- How do I know when my ViaVan will arrive?
- Can I request a specific time for my pickup?
- What do ViaVan vehicles look like?
- How do I know which car is mine?
- How much does a ride cost?
- How do I pay for a ride?
Is tip required?
While tipping is not required, you are welcome to tip directly in your app either during or after your ride. You'll see the option to leave no tip, €1, €2, or a custom amount.
Additionally, if you have a really great ride please let us know by rating your driver and leaving feedback in the app, or sending us a note about what made him or her great. We take these comments into consideration when determining our Driver of the Week and our weekly Customer Service awards.
Note: Tips are non refundable
