How do I create a ViaVan account?
In light of the current situation, we’re temporarily suspending our ViaVan Amsterdam service. We hope you’re staying healthy and safe.
If this is your first time using the app, you'll need to press "Sign Me Up" and create an account before you can log in and book a ride.
Step One: Click on the "Sign Me Up" button in the home screen of the app.
Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!
Step Three: Click “Next” to move to the second page. Here, you will be prompted to enter your payment details. ViaVan accepts payment by credit card, Google Pay, PayPal and Voucher (iDeal)*. If you were referred by a friend, you can enter their personal promo code into the "Promo code" box.
*To set up your payment method by Voucher (iDeal), you can purchase a ViaVan credit voucher and pay with iDeal at https://viavan-vouchers.nl/. After successfully completing purchase, you will be displayed a code and you will also be sent a confirmation email with the code.
When you select “Voucher” as your payment method in the ViaVan app, you will be prompted to enter the code that you received after completing purchase. Please note, if you do not receive a confirmation email, the purchase has failed and you were not charged.
Once all of this is completed, press "Join" and you’ll be ready to ride!
- How do Vouchers work?
- How do I get the ViaVan app?
- How do I create a ViaVan account?
- Do I need a credit card to ride with ViaVan?
- How do referrals work at ViaVan?
- I haven't taken a ViaVan ride yet - why was I charged?
How do I create a ViaVan account?
In light of the current situation, we’re temporarily suspending our ViaVan Amsterdam service. We hope you’re staying healthy and safe.
If this is your first time using the app, you'll need to press "Sign Me Up" and create an account before you can log in and book a ride.
Step One: Click on the "Sign Me Up" button in the home screen of the app.
Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!
Step Three: Click “Next” to move to the second page. Here, you will be prompted to enter your payment details. ViaVan accepts payment by credit card, Google Pay, PayPal and Voucher (iDeal)*. If you were referred by a friend, you can enter their personal promo code into the "Promo code" box.
*To set up your payment method by Voucher (iDeal), you can purchase a ViaVan credit voucher and pay with iDeal at https://viavan-vouchers.nl/. After successfully completing purchase, you will be displayed a code and you will also be sent a confirmation email with the code.
When you select “Voucher” as your payment method in the ViaVan app, you will be prompted to enter the code that you received after completing purchase. Please note, if you do not receive a confirmation email, the purchase has failed and you were not charged.
Once all of this is completed, press "Join" and you’ll be ready to ride!
