DC

 

What can we help you with?

Do I need a credit card to ride with ViaVan?

If you do not have a credit card, no worries! ViaVan offers the following ways that you can pay for rides**:

Credit/Debit Card
Google Pay
PayPal
Voucher (iDeal)*

When you sign up for ViaVan, we will ask you to select one of these payment methods in order to register. You can use any credit/debit card to pay for ViaVan. Each time you take a ride or purchase Ride Credit, payment is simple and seamless – we automatically charge your card on file. Never worry about cash, we’ve got you covered.

The best way to pay for ViaVan is to buy Ride Credit in the app. Before you ride, go to the Menu screen in your app, choose "Ride Credit," and select how much you'd like to buy. Each time you take a ride, we'll simply deduct the cost of your ride from your remaining credit. If you ever run low on credit, we will deduct any remaining credit and charge the card on file directly for the remainder of your ride.

Please note, we do not accept pre-paid debit cards.

*To set up your payment method by Voucher (iDeal), you can purchase a ViaVan credit voucher and pay with iDeal at https://viavan-vouchers.nl/. After successfully completing purchase, you will be displayed a code and you will also be sent a confirmation email with the code.

When you select “Voucher” as your payment method in the ViaVan app, you will be prompted to enter the code that you received after completing purchase. Please note, if you do not receive a confirmation email, the purchase has failed and you were not charged.

**Payment by Google Pay, Paypal and Voucher (iDeal) is available on app version 3.3 and up.

Was this article helpful?
Getting Started

Do I need a credit card to ride with ViaVan?

If you do not have a credit card, no worries! ViaVan offers the following ways that you can pay for rides**:

Credit/Debit Card
Google Pay
PayPal
Voucher (iDeal)*

When you sign up for ViaVan, we will ask you to select one of these payment methods in order to register. You can use any credit/debit card to pay for ViaVan. Each time you take a ride or purchase Ride Credit, payment is simple and seamless – we automatically charge your card on file. Never worry about cash, we’ve got you covered.

The best way to pay for ViaVan is to buy Ride Credit in the app. Before you ride, go to the Menu screen in your app, choose "Ride Credit," and select how much you'd like to buy. Each time you take a ride, we'll simply deduct the cost of your ride from your remaining credit. If you ever run low on credit, we will deduct any remaining credit and charge the card on file directly for the remainder of your ride.

Please note, we do not accept pre-paid debit cards.

*To set up your payment method by Voucher (iDeal), you can purchase a ViaVan credit voucher and pay with iDeal at https://viavan-vouchers.nl/. After successfully completing purchase, you will be displayed a code and you will also be sent a confirmation email with the code.

When you select “Voucher” as your payment method in the ViaVan app, you will be prompted to enter the code that you received after completing purchase. Please note, if you do not receive a confirmation email, the purchase has failed and you were not charged.

**Payment by Google Pay, Paypal and Voucher (iDeal) is available on app version 3.3 and up.

Was this article helpful?
Support

Can't find what you're looking for?

Contact ViaVan Support